First Case of COVID-19 - VA Long Beach Healthcare System
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VA Long Beach Healthcare System


First Case of COVID-19

Image of the COVID-19 virus

VA Long Beach Healthcare System is caring for its first case of a positive COVID-19 Veteran.

Tuesday, March 17, 2020

VA Long Beach Healthcare System is caring for its first case of a positive COVID-19 Veteran.  Our teams are ready, we are prepared, and we are dedicated to providing the best care possible.

To stay ahead of a constantly changing environment and to reduce risk exposure, we will be moving our facility to no visitor facility. This is not an easy decision to make, but given the risks to our Veterans, their families and our communities, we feel we must. We strongly encourage our Veteran families to use readily available social media sites to keep in touch, to text or consider using video chat options that can be found on many, if not most, smart phones. We are actively looking for safe alternatives to help you stay connected to your Veterans, so continue to visit our social media pages for updates as they become available.

Here are the most recent updates we want to share with you.

Visitation (updated)
All Visitations across the medical center are on hold until further notice. Please consider video chatting, using cell phones, tablets or laptops to stay connected.

Elective Surgeries and Procedures
All elective surgeries and procedures have been postponed, and our teams will be reaching out directly to our Veterans to go over your treatment options. The goal is to avoid unnecessary risks of exposure to our Veterans but also to insure we remain able to care for those Veterans in the most need. 

Scheduled Appointments
Veterans will be contacted regarding scheduled appointments to discuss options of care during the COVID-19 emergency. Options include Telehealth, My HealtheVet or postpone/reschedule certain types of appointments. 

Emergency Department
Our Emergency Department continues to operate 24/7 should you find yourself in need of emergency care.

Veterans to Call if Having Symptoms (updated)
Veterans presenting flu-like symptoms such as fever, cough and shortness of breath, are asked to call the Nurse Advice Line at 877-252-4866. Please be patient as the volume of calls is currently high.

Veterans to Consider Virtual Care (updated)
Veterans should consider using virtual care options such as telehealth or My HealtheVet Secure Messaging instead of coming to one of our facilities.

Entrances and Exits (updated)
Entry to the Tibor Rubin VA Medical Center has been restricted. On weekdays, from 6 a.m. to 6 p.m., access is restricted to the main entrances of buildings 164, 126, 150, 128 and 2. On weekends and weekdays after 6 p.m., access is restricted to the main entrances of buildings 164 and 128. This action is to insure we are able to screen everybody that enters the medical center.

At each of access point (entrance/exit), all patients, staff and visitors continue to be asked a few questions to screen for possible COVID-19 exposure.

All events open to the public have been cancelled until further notice.

Be informed. Stay calm. Please come back for updates.


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