Returning Service Members - VA Long Beach Healthcare System
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VA Long Beach Healthcare System


Returning Service Members

Logo of VA Transition and Care Management Program

Post 9/11 Veterans

Welcome to the VA Long Beach Healthcare System!

We thank you for your service to our country. We look forward to assisting you in your transition from active duty to Veteran Status.

Transition and Care Management Program (TCM)

The Transition and Care Management Program (TCM) team provides post deployment health screenings, case management and counseling services to Post 9/11 Veterans and active duty service members.  We can assist you in coordinating your healthcare needs and provide support while you transition to civilian life. The TCM team directly collaborates with you to ensure you maximize your VA healthcare benefits and services. Together, the TCM team and you can also address physical, emotional, and social concerns that are associated with being a combat Veteran adjusting to civilian life. We also provide care for ill or injured Veterans who may be suffering from Traumatic Brain Injury (TBI), Post-traumatic Stress Disorder (PTSD), major amputations, loss of vision, severe burns, and polytrauma as well as other conditions not previously stated that may cause significant impairment to daily living. We also provide readjustment counseling therapy, patient advocacy, and referrals to VA healthcare services available to Veterans and their caregivers. 

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


June Callasan
MSN, RN, CCM TCM Program Manager

Christopher Pagal
Transitional Patient Advocate

Virginia De Ocampo
BSN, RN, CCM Clinical Lead Case Manager

VA Long Beach Enrollment and Eligibility Services